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Customer Service


flower delivery PetalsPetals Florist Network understands that purchasing fresh flowers and gifts for friends and loved ones is a very important decision and the process should be as easy and as enjoyable as possible!

The Petals Guarantee
Petals guarantees satisfaction with every gift order. If you are not completely satisfied with your gift bouquet or its delivery, please do not hesitate to contact us. With a network of florists committed to hand-making bouquets using the freshest flowers available, Petals lets you send flowers with confidence. And since every arrangement is personally delivered, same-day delivery is available on almost every order. If you have a question or comment about an order you placed or received from Petals, please contact Petals Customer Service.

Following are some additional resources that might help in your purchase decision.

If you are unable to find a suitable answer to your questions, please contact us and a Petals Representative will be able to assist you!