Since our beginning our operations in 1992, Petals has created a reputation for quality and great customer service. Read some of our testimonials and customer reviews for Petals Network below.
If you have used our service and would like to submit a review or testimonial, please fill in the feedback form on this site or email hq@petalsnetwork.com. If you have thoughts on how we can improve our service, please also send them in as we value your suggestions.
We have kindly been given permission to publish our customer reviews and comments. We appreciate this feedback and pass it on to our member florists. We also offer reviews on individual florists and gift suppliers each time you send an order and on the Petals Worldwide Florist Directory (and other) sites.
Dear Petals Florist Team,
A HUGE thank you for actioning my request of early delivery as my assistant Crystal received your gorgeous flowers before going into surgery which im sure tremendously helped with her anxiety of pending operation.
Upon visiting her last night I got to view these flowers which were glittering in the room and were simply stunning.
She was so impressed by them she took picture and posted them on her facebook page so im sure you may get some business your way from the love and dedication you put into your flower arrangements.
Once again, thank you so much for making someone’s day – it was truly appreciated
Therese Ellaway
Mount Isa
Dear Petals!
Thanks for your VERY successful delivery of flowers to my mother on Mother's Day. Received with perfect timing and very generous bunch, lovely colours. Will use your service again, the best I have found.
Thank you for all your help making a special day for my elderly mother,
Gareth
LONDON
I have been sending flowers to Germany for 6 years and never may I say never, have I been so please. I was not sure if my daughter was going away or not sa I waited to send flowers for her birthday until the last minute.
Never did I think in a million years they could be delivered today, but they were at 8:30 this morning Germany time. My daughter said they were beautiful!!!!! Thank you so very much...I will never use another flower site again.
Carmella Price,
USA
Thankyou so much for processing my order so quickly. Dad said the flowers are beautiful and hopefully they will help him on the road to a speedy recovery. Again thankyou and I look forward to using Petals again soon.
I would just like to thank the Petals network for the wonderful flowers delivered to my cousin in the UK. It was comforting to know that my thoughts were conveyed to her via your flowers on the loss of my dear Aunt. And a big thank you to the man who delivered them for taking the time and trouble to go so far. once again THANK YOU.
Good Day
I would just like to say thank you so much for delivering such magnificent flowers to my Aunt who is in hospital.
I had ordered flowers and received an email from my family to say they were beautiful. What really impressed me was the fact that the florist had gone beyond the call of duty and actually added a couple of angels to the arrangement (I had written on the card to my aunt that we were sending a few extra angels to keep her company, and the florist had
placed some in the bowl). It was really unexpected and truly thoughtful of him/her. Please could you pass on my appreciation to the person responsible.
I will most certainly be passing your name around, fantastic!
Kind Regards,
Carrie
Id like to take the time to THANK all of ya'll for delivering my order on time and for adding the items that I requested to be added. The arrangement DEFINITELY brightened her stay in the hospital.... she totally loved the arrangement and I love the fact that ya'll added a little extra other than strictly what I asked for... she sure enjoyed it. THANK YOU ALL SO VERY MUCH !!! I will absolutely use this company for my future floral needs and will definitely refer this company to anyone I know needing flowers.
A customer for life,
James Johnson
From Todd
To: Narelle, Katie
Narelle, Katie and everyone else,
Just wanted to let you know that my order was delivered at the time I had asked and she loved the flowers. It was totally unexpected and absolutely made her day. Thankfully, that was my hope all along.
Your website was a tremendous help and your follow up emails were greatly appreciated. I'll definitely use your service again and recommend you to friends as well.
Thanks a million,
Todd
From: Mark
Hello
I just ordered some flowers through your website and I thought I would tell you that it was very easy and a satisfying experience.
Mark
From: Louise Sinclair
Re: Bouquet and delivery
The comments regarding the outstanding quality and arrangement of flowers received by my Mother has prompted me to respond. When living overseas it is difficult to ensure that on line providers deliver the best. In the past I have used another large florist network and certainly not received such a positive feedback. In fact, it was the lack of such comments which ensured that I look elsewhere. Please pass on my thanks to the florist responsible. I will certainly use your service again.
Regards,
Louise Sinclair
From: Michelle McFerran
She said she absolutely LOVED the flower arrangement. I use petals.com.au every year and I am always VERY happy and pleased with the way you all do arrangements. Thank you so very much. I am sorry I was so worried. Being here in the states, it's hard to track things down sometimes. Thanks again for everything! As always, wonderful job!
From: Trish Southan
I just wanted to pass on my thanks and praise for the wonderful flowers & gift delivered under my order above. Last night I received photos of what I had sent, and they look wonderful. My friend is still praising how wonderful the flowers were, and how well they are lasting (even after 1 1/2 weeks). i was the recipient of some very sad flowers sent to me recently, and at considerably more expense than what I was able to afford on my order. It is great to see such a wonderful and highly professional service being offered by your organisation, and would be grateful if you could pass my comments on to the florist concerned.
Regards,
Trish Southan
From: Beverley Causey-Smith
To whom it may concern:
Thank you very much for the lovely flowers which I ordered on behalf of a dear friend in Victoria, British Columbia, Mrs. Rita Darling, on March 8, 2004.
They arrived and certainly cheered up my dear friend! She loved the combination of yellow roses and pastel pink lilies which I mentioned when I placed the order for the bouquet. She was kind enough to email me a beautiful picture that I share with you in this mail.
I look forward to dealing with your company again when I need the magical gift of flowers for someone dear.
With kind regards,
Beverley Causey-Smith, St. George's, Bermuda Top
From: Sandy Standing
Dear Petals Network Team
I would just like to Thank you for being able to process and deliver my somewhat late floral delivery request I placed yesterday ( well more like the early hours UK time today 15/1/04) for my sisters Birthday. I have spoken with her this morning and she was very very happy to have received the beautiful arrangement you put together on her actual birthday.
Thanks again for your efforts - Much appreciated
Kind regards
Sandy Standing
From: E. Marcela Solorzano
To Whom It May Concern
Thank you so much for delivering the flowers on timer to my boyfriend when I placed the order the night before! Your service is definitely reliable due to short notice and the great distance; you made my boyfriend's day/birthday special because of your commitment and that meant a lot!
Sincerely
e. Marcela Solorzano
From: Janice Buckland
How very much I appreciate your service!
This email had just arrived before I spoke to my Aunt in Australia. She had just taken delivery of the flowers. She is delighted. Your timing was just right and has helped to make a sad time for us all a little easier.
Janice Buckland.
From: Dallas Gibaud
Thank you so much for making sure my later order arrived on time, what a great organization your is! Perfect! Thank you Again!
Dallas Gibaud
From: Allan Ashley
We have used Petals Online before and we wish to express our gratitude for the efficiency, quality and value-for-money of their service. We fell totally confident in recommending this service to an and all of our friends.
Allan Ashley
From: Mike and Rita Hatcher
Just a note to let you know that your site is excellent and more or less idiot proof. My mum had flowers from you some time ago at home - she is at present in hospital and thought them amongst the best she had ever had.Thought you ought to know what we thought
Mike and Rita Hatcher
From: David Newlyn
Subject: Many Thanks
Petals People,
Please accept our thanks x3. We sent our third gift via petals recently all extremely well received. One to; Mt. Gambia S.A.; Melbourne and Sydney-we live half way between Syd - Melb.-. The last one was to my step mum in hospital. The Bouquet ($45 deal) was a real 'hit' with 'mum, fellow patients & staff, raising comments on the arrangement of roses & accompanying "blue flowers" on a hydrange base. Full points to you &
your teams for tasteful & exquisite arrangements presented promptly,
economically and professionally. You are assured of our continued support, may you stay well & prosper, kindest regards
David & Carole Newlyn : )
From: Dmitry
Dear Bianca and Lindy,
I want to express my great gratitude. Great thanks to you and your colleagues for your work. Everybody who saw the bouquet says that it is amazing. Now I'll always be using Petals Network and recommend your service for all my friends.
Best regards and wishes,
Dmitry.
From: Margaret Ravaillion
I would just like to say Thank you very much for sending the beautiful flowers so quickly that I ordered through the Amway website that were delivered to Nambour Hospital yesterday. The 83 year old recipient received them just prior to her life threatening operation yesterday which lifted her with excitement from a bad state of depression just before she had went into the operating theatre. I was slightly reluctant to send them through the internet because I wasn?t sure if it would be processed as quickly as ringing it through, but I am very loyal to the Amway website which made me decide to try it. I was so glad I did, and I wish to thank you once again for getting the flowers to the recipient so quickly. It made such a big difference to her before the operation. I haven't seen the flowers myself, but I received two phone calls last night from relatives thanking me and telling me how beautiful they are.
Thanks again from a very satisfied customer,
Margaret Ravaillion.
Name: Sehun Kim
To: hq@petals.com.au
Subject: Thank You
I am deeply grateful for your
good delivery. My daughter was surprised with the gift sets that you
sent on her birthday. I'll be sure to use your gift delivery system
again in the future.
Sincerely yours,
Sehun.
From: John Fisher
To: hq@petals.com.au
Subject: Thanks from Canada!
Thanks for a fantastic same-day delivery to our daughter-in-law whose
birthday we missed. A digital photograph was sent the same day, showing
your beautiful bouquet of flowers. Great value. Great service. Please
post this message where all involved can see it.
Heartfelt thanks from Canada guys!
John & Luella Fisher
From: Chris Sonntag
To: hq@petals.com.au
Subject: Thank You
Dear Petals,
I would like to commend you and your team for a great service and for
going the extra mile in dealing with a special request that came at a time
of lose and pain with the death of a close family friend.
I received a call from London around 12 midnight from my daughter
asking if I could arrange to have flowers at the funeral of Grandmother
who had tragically past away. The funeral being the next day at 10 am. We
knew the town where it was being held ,the church, but no street address
or phone number ,we did have a deadline though.
I informed my daughter I would give it my best shot and so here I am.
I had been recommended to your site through the a2k site and having
found the produced best suited to our needs followed the prompts and came
to the place for special instructions. Here I apologised for the lack of
information supplied and asked you to give it your best shot.
When I arrived at the venue myself, early so as I could find it in
plenty of time the flowers at the stage had not arrived. The guest and
families arrived and moved into the church and I thought I may have to
take them to the house latter. But as the last of the guest were being
seated a car pulled up in the car park I had a window seat] one of your
team emerged caring the requested flowers ,he was meet by one of the
attendants who very formerly took them to the front placed them on show
with the others gave me a thumbs up on the way passed.
The best part was the flowers were from two grand sons who are living
in England at the moment and could not be there in person but wish to be
part of this special celebration of their Grandmothers life. After the
flowers were placed there one of the family members wailed over and
checked the card and was able to inform the family members that the boys
had remembered and were part of this special family time.
So Jill to you and your team at Petals Network The family thanks you
all for a fine effort that really made a difference on the day.
I would highly recommend your service and product.
From: Helen Lawrence
To: hq@petalsnetwork.com
Subject: Re: Petals Order Confirmation
Dear Petals,
What prompt service! Thanks. My mother is unwell at the moment, having
recently been diagnosed with Leukaemia. Living a long way from her in
Switzerland makes it hard, so I decided to send her some flowers to cheer
her up. I ordered the flowers at 11pm here and they were at my mother's
door in Geelong within a few hours. I requested pink and in her thank you
note, my mother mentioned how pretty all the pink flowers were.
So, thanks again. Your efficient service really put a smile on my
mother's face.
From: Bill Purcell
To: hq@petalsnetwork.com
Subject: RE: Flowers order
Greetings,
Yet another note of congratulations for a job well done. The timing was
perfect and my wife loved the selection of flowers.
Be assured of my recommendation to others after my two very positive
transactions with your fine network.
May you prosper,
Bill
Just want to thank "Petals" for their prompt service and
response to my urgent e-mail... I needed to send flowers to
my parents for their anniversary and using another service
would have meant it may have been delayed a day.
The delivery charges I found were much more comparable
than if I had to order from here in New Zealand.
So thank you once again "Petals"...
my parents really appreciated
the fruit and flowers.
